THE MATCHMAKERS

for your competitive

advantage in

international business

 

 

Destination Developpment, Customer Experience and Visitor Journey Enhancement

Market Entry Expansion

and Business Development

between

ASIA and EUROPE

 

Foreign Market Strategy Development & Execution

 

We provide solutions -

in both directions.

 

 TREND TRANSFER

Ltd. & Co. KG

 

What are you waiting for?

FON:

+49 89 89059631

+41 79 9066988

+44 20 23392369

 

FAX:

+49 89 89059632

 

or click HERE

OSEC accredited:

 


 

Destination Management & Visitor Experience

"Awareness" is nice to have -

"Relevance" is key

 

Right up front: We do not see “branding” as another labeling exercise. There is no need – and no sense – to generate another awareness campaign or to put new labels on common products or services. That´s not what we are talking about.

 

Destinations, Regions, Places, Cities are facing increasing competition when it comes to attract visitors, investors, companies, events and other assets. Too many times, this competition is carried out by means of expensive awareness campaigns and advertising, where everybody tells you the same old story without substantial products and services. If you are striving for an image that is sharp, you better dig into generating sharp products and services which stand for best practice and provide real value for your target groups. With todays shift, when mobile marketing and connectivity solutions make (desktop-oriented) internet marketing solutions look old-school, we need a completly new approach to think of value chains, connectivity concepts and where we come in with what we have to offer.

 

With our strategic and proven approach and the track record of experience we have in that, we can help you change the focus of your stake holders on targeted development towards best practice. Not for everything but for what your target groups want. We take the process from thinking in awareness campaigns towards competitive edge. “Awareness” is costly and ineffective. “Relevance” brings results and sustainable benefits and advantages – and the sharp image of being the best in what you have.

However, to enter this process requires integration of all stake holders, the commitment to work hard for the better, trust, structures, rules – and a proven roadmap.

 

We are happy to go into details with you. No obligations so far, as long as we see, you take it serious.

 

 

Customer Experience & Visitor Journey

 

 

What is the core prerequisite of a sustainable business? Repeat customer!

What is the key to repeat customers? Loyalty programs? No

It is the ultimate CUSTOMER EXPERIENCE AND VISITOR JOURNEY.

Over 20 years of relevant experience have made us unique experts in analysing and optimising customer experience and visitor journey in tourism and leisure (destinations, resorts, hospitality, shopping Centres, upscale residential etc.)

We utilize the approach of visitor experience in all aspects:

1. physical --> leads to infrastructure improvement

2. social --> leads to better service and qualified staff

3. digital --> leads to extended customer journey from awareness to retention, upselling, big data, higher conversion rates and advocacy etc.

 

We can

- introduce you to our touch point/paint point analyses in your inhouse training

- improve development or restructuring projects

- interim or long-term project management

Reach out for details: contact@trendtransfer.asia

See "Current Projects" in sub-menu "Project & Interim Management"

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